Terms & Conditions
Welcome to SparknHike. These Terms and Conditions explain the basic terms for using our website and working with us. By using sparknhike.com or engaging our services, you agree to the terms mentioned below.
1. Our Services
SparknHike provides digital marketing and web solutions, including SEO, social media marketing, PPC advertising, website development, web design, content marketing, and related services.
The exact scope, timeline, deliverables, and pricing for each project will be discussed and agreed upon before the work begins.
2. Project Information
To help us deliver the best possible work, clients are requested to provide the necessary information, materials, access, feedback, and approvals within the agreed timeline.
If there are delays in receiving required information or approvals, the project timeline may need to be adjusted accordingly.
3. Payments
Pricing and payment terms will be clearly communicated through the relevant proposal, quotation, invoice, or agreement.
Any additional work requested outside the agreed project scope may involve additional charges. We will always discuss such changes with the client before proceeding.
4. Cancellations and Refunds
Cancellation and refund terms may vary depending on the type of service, project progress, and work already completed.
Where a cancellation request is made, we will review the situation fairly and communicate any applicable refund or outstanding payment details clearly.
Third-party expenses, advertising spend, licences, or work already completed may not always be refundable.
5. Marketing Results
We work with the goal of improving our clients’ digital presence and marketing performance. However, results from SEO, paid advertising, social media, and other digital marketing activities can depend on several external factors.
Search engines, advertising platforms, competition, market conditions, and customer behaviour may influence results. For this reason, specific rankings, leads, sales, or revenue cannot always be guaranteed.
6. Third-Party Services
Some projects may involve third-party platforms such as Google, Meta, hosting providers, social media platforms, plugins, software, or marketing tools.
These platforms operate under their own policies and may occasionally make changes that are outside SparknHike’s control.
Any third-party charges, such as advertising budgets, hosting fees, premium software, or licences, will be handled according to the agreed project terms.
7. Intellectual Property
Content, designs, branding, graphics, and other original materials available on the SparknHike website belong to SparknHike or their respective owners and should not be reproduced without appropriate permission.
For client projects, ownership and usage rights of final deliverables will follow the terms agreed upon for that particular project.
8. Privacy and Confidentiality
We respect the privacy and confidentiality of information shared with us.
Client information will be used only where reasonably required to provide our services, communicate regarding projects, and manage our business relationship.
For more information about how website data is handled, please refer to our Privacy Policy.
9. Updates to These Terms
We may occasionally update these Terms and Conditions to reflect changes in our services, website, or business practices.
Any updated version will be published on this page with the latest revision date.
10. Contact Us
If you have any questions about these Terms and Conditions, please feel free to contact us.
Website: https://www.sparknhike.com/
Email: hello@sparknhike.com